TERMS & CONDITIONS
BOOKING: A non-refundable deposit is required to book and hold the date for your session and serves as a cancellation fee. The fee can be credited towards a future session if you reschedule 48 hours ahead of your date/time. All remaining balances are due at the time of the session. Refunds will not be given for the purchase of a Gift Certificate.
CANCELLATION POLICY: I understand that there may be circumstances where you may need to reschedule or cancel your appointment. You can reschedule via Acuity scheduling or contact me at least 48 hours in advance to avoid forfeiting your session fee. This will leave ample time for another client who is on a waitlist, to take your spot. In cases of "no shows" this fee is non-refundable. Exceptions will only be made in cases of unforeseen medical illness or emergencies.
GIFT CERTIFICATES: You may redeem your Gift Certificate at www.daniellespires.com/pet-portraits . You may not exchange your Gift Certificate for cash. Refunds will not be given for the purchase of a Gift Certificate. Balances will not be returned in cash. I reserve the right to refuse to accept Gift Certificates which I believe may have been stolen or obtained in another illegal way. I reserve the right to cancel your Gift Certificate if I suspect it is being used fraudulently or in breach of these Terms and Conditions. I am not responsible for lost or stolen Certificates. You should immediately report any loss, theft, fraudulent or unauthorised use of your Gift Certificate to me. If you lose your Gift Certificate or it is stolen I may, at my sole discretion, replace your Gift Certificate and transfer the balance stored on it to a replacement Certificate. I will require your Gift Certificate Code Number and proof of purchase before I can consider any request to replace your Gift Certificate.