TERMS & CONDITIONS
BOOKING: A non-refundable deposit is required to book and hold the date for your session and serves as a cancellation fee. The fee can be credited towards a future session if you reschedule 48 hours ahead of your date/time. All remaining balances are due at the time of the session. Refunds will not be given for the purchase of a Gift Certificate.
CANCELLATION POLICY: I understand that there may be circumstances where you may need to reschedule or cancel your appointment. You can reschedule via Acuity scheduling or contact me at least 48 hours in advance to avoid forfeiting your session fee. This will leave ample time for another client who is on a waitlist, to take your spot. In cases of "no shows" this fee is non-refundable. Exceptions will only be made in cases of unforeseen medical illness or emergencies.
GIFT CERTIFICATES: You may redeem your Gift Certificate at www.daniellespires.com/pet-portraits . You may not exchange your Gift Certificate for cash. Refunds will not be given for the purchase of a Gift Certificate. Balances will not be returned in cash. I reserve the right to refuse to accept Gift Certificates which I believe may have been stolen or obtained in another illegal way. I reserve the right to cancel your Gift Certificate if I suspect it is being used fraudulently or in breach of these Terms and Conditions. I am not responsible for lost or stolen Certificates. You should immediately report any loss, theft, fraudulent or unauthorised use of your Gift Certificate to me. If you lose your Gift Certificate or it is stolen I may, at my sole discretion, replace your Gift Certificate and transfer the balance stored on it to a replacement Certificate. I will require your Gift Certificate Code Number and proof of purchase before I can consider any request to replace your Gift Certificate.
COPYRIGHT: Client will receive high-res jpgs for download. RAWS are not provided. Danielle Spires Photography retains all copyright and moral rights attached to this image. Danielle Spires Photography grants the licensee the non-exclusive, non-transferable and non-assignable use of pet portraits for unlimited time period, for the purpose of usage for personal use only. The photographs shall not be used for any commercial use, marketing brands, companies, products or music albums without being licensed through the photographer. All images, both physical and digital, when purchased or provided to the client are for personal use only.
LIABILITY: Pets must be on a leash and up to date on vaccinations. Danielle Spires Photography is not held responsible for any animal bites or scratches or medical issues pertaining to the animal. Danielle Spires Photography is not responsible for injury from uncontrolled pets. If Danielle Spires cannot perform this contract due to fire, casualty, act of God, illness, emergency, or other causes beyond the control of the Photographer, and cannot reschedule, Danielle Spires will return to the client any money paid, including deposit, but shall have no further liability in respect to the contract. This limitation of liability shall also apply in the event that the photographic materials are damaged in processing, lost through camera or computer malfunction, lost or damaged in the mail, or otherwise lost or damaged without fault or intent on the part of the Photographer. In the event that Danielle Spires Photography fails to perform for any reason, Danielle Spires Photography shall not be liable for any amount in excess of the retail value of the client's order and session fees paid. It is the client's responsibility to back up any digital files that are purchased or received. Danielle Spires Photography shall not be held liable for loss or destruction of files, prints or products once they have been received by the client.
RETURNS AND REFUNDS: Danielle Spires Photography does not allow refunds or returns of any products. If a client is unhappy with their session, they can choose to forfeit ALL images and one reshoot will be issued. If any products arrive damaged through no fault of the client, the client may return the products for a refund or replacement. If a deposit is taken for securement of a session date, there is no refund for cancellation unless approved by Danielle Spires.